Terms of service

Terms of Service

Welcome to VetBio™. VetBio™ is operated by VETBIO LLC. By accessing and using our website, products, and services, you agree to comply with the following Terms of Service. Please read these terms carefully before using our site.

1. Acceptance of Terms
By using VetBio™, you acknowledge and agree to these Terms of Service. If you do not agree with these terms, please refrain from using our website and services. You must be at least 18 years old, or the age of majority in your location, to use this website or place an order.

2. Changes to Terms
We reserve the right to modify or update these Terms of Service at any time. Changes will be effective immediately upon posting on the website. It is your responsibility to review the terms regularly for any updates.

3. Product Availability and Changes
VetBio™ reserves the right to modify, discontinue, or change the price of products and services at any time without prior notice. We are not responsible for any unavailability of the site for reasons beyond our control.

4. Order Placement and Accuracy
To place an order on VetBio™, you must provide accurate and valid information necessary for order processing. Products are intended for personal use only and may not be resold. We reserve the right to refuse, cancel, or limit the quantity of any order at our discretion, including where we believe an order violates these terms or results from a pricing or description error.

5. Information Accuracy
While we make every effort to describe our products as accurately as possible, we do not warrant that product descriptions, pricing, or other content on the website are complete or error-free. We reserve the right to correct any errors and to update information at any time without prior notice.

6. Shipping & Returns
Please refer to our Shipping Policy and Returns & Refund Policy for information on delivery times, charges, and the handling of returns and refunds.

7. Customer Reviews and User-Generated Content
Our website and product pages may display customer reviews, ratings, or other content submitted by users. By submitting a review or other content, you grant VETBIO LLC a worldwide, non-exclusive, royalty-free license to use, reproduce, publish, and display that content in connection with our products and marketing. You represent that your content is accurate, reflects your genuine experience, and does not infringe the rights of any third party. We reserve the right, but not the obligation, to monitor, edit, or remove user content at our discretion.

8. Intellectual Property
All content on VetBio™, including logos, images, and text, is the property of VETBIO LLC and is protected by intellectual property laws. Unauthorized use of our content is prohibited.

9. External Links
VetBio™ may contain links to external sites. We are not responsible for the content or functionality of these external sites, as we have no control over them.

10. Health and Product Disclaimer
The statements regarding our products have not been evaluated by the U.S. Food and Drug Administration (FDA) or any equivalent regulatory authority. Our products are not intended to diagnose, treat, cure, or prevent any disease or health condition.

11. No Veterinary Advice
Information provided on this website relating to pet nutrition, health, or wellness is for informational purposes only and is not a substitute for professional veterinary advice. You should always consult your own veterinarian regarding your pet's health, and before starting any new supplement.

12. Limitation of Liability
To the fullest extent permitted by applicable law, VetBio™ shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of, or inability to use, our website, products, or services. Nothing in these terms limits or excludes any liability that cannot be limited or excluded under applicable law.

13. Your Consumer Rights
These Terms of Service are provided in addition to any statutory consumer rights you may have, and nothing in these terms excludes, restricts, or limits any rights or remedies available to you under the laws of your country of residence, including:

  • United States: applicable federal and state consumer protection laws;
  • United Kingdom: your rights under the Consumer Rights Act 2015 and related legislation, including that goods must be of satisfactory quality, fit for purpose, and as described;
  • Australia: the consumer guarantees under the Australian Consumer Law, which cannot be excluded. Where applicable, you may be entitled to a replacement or refund for a major failure, and to compensation for other reasonably foreseeable loss or damage.

14. Governing Law
These Terms of Service are governed by the laws of the State of Wyoming, United States, without regard to its conflict of law principles. This governing law provision does not deprive you of the mandatory statutory consumer protections of your country of residence, which continue to apply.

15. SMS Communications

By providing your phone number and opting in at checkout or through any sign-up form on our website, you consent to receive order updates, shipping notifications, and customer service text messages from VetBioTM. Message frequency varies based on your order and account activity. Message and data rates may apply. You may opt out at any time by replying STOP to any message, or reply HELP for assistance. Your phone number will not be shared with third parties for their own independent marketing purposes. For more information on how we handle your information, please see our Privacy Policy.

16. Contact Information
For any questions or concerns regarding these Terms of Service, please contact us at support@vetbio.co  or +1 (307) 533 2639.

Thank you for choosing VetBio™. We aim to provide quality products with excellent service. Your understanding and adherence to these terms are appreciated.